Lisa Ramselaar
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Recent activity by Lisa Ramselaar-
Prepayment
Order your furniture with prepayment and you will receive your order confirmation with payment details within 1-2 days. Payment is due within 7 days. You will receive a payment confirmation as soon...
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Shopping cart
Once you've configured your Frohraum solid wood furniture, simply add it to your shopping cart. Here you'll have another opportunity to make changes. Only after entering your contact information, s...
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Delivery with assembly service
We recommend the "Delivery with assembly service" option. In this case, the shipping company will handle the assembly and disposal of the packaging. Prices are fixed for each product group or, in s...
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Delivery without assembly service
If you book your order without assembly service, our furniture delivery company will transport your furniture to the desired assembly location ("Free to point of use"). Almost all of our furniture ...
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Transport insurance
During the shipping preparation phase, your new furniture undergoes another thorough quality control check. Naturally, your furniture is insured for its full value throughout the entire transport p...
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Scheduling an appointment
The current delivery time for each product can be found on the respective product page. As soon as production is complete, you will receive an email with the shipping company's handover date. From ...
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Free shipping
Once your Frohraum solid wood furniture is finished, it will be handed over to our furniture shipping company. The good news for you is that delivery is free. Upon request, we will also take care o...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...